74% of Internet users read customer reviews before booking.
63% of these people choose their hotel based on these reviews.
HClever-MOS automatically sends a personalized satisfaction questionnaire to your customers 3 days after their departure from your hotel.
The results are then consolidated into a talking and easily accessible interface.
The results are graphically presented to help you better understand your customers and adapt your services accordingly. Copy positive reviews to your site and contact unsatisfied customers by email before they rate your services on sites like TripAdvisor.
The information collected by HClever-MOS from your customers is very informative and allows you to better understand the reason for choosing your hotel in terms of location, description, price / quality ratio through the evaluation of your services by your customers. a global view on the reception, the cleanliness, the bedding, the standing of the rooms, etc.
Hclever-PEV is a system that allows travelers to register by themselves through a web...
HClever-FOS :FRONT OFFICE SYSTEM HCLEVER-FOS is there the to help you take better...
A non-comparable back office management. The Hclever PMS connects the management of...
Sell directly from your official website with Hclever-BES our booking engine system and...
Selling rooms on multiple OTA’s is very ambitious and important due to competition,...
Hclever-RPS is a corrective module that records and display detailed reports on all the...
the Hclever-CCS will give you the possibility to share clients cardex, groups, travel...
The Hclever-CRS is a sub-module connected to MPS module that links all the reservations...
The point of sale module of HClever-Pms has a simple and intuitive built-in interface...
74% of internet users will read and pick up hotels based on the comments left by past...
GDS module grant you access to travel agents still operating in countries of interest for...
The online mailing system is an important module for managing your client’s...
The social media system is a complete built up interface that will help you manage all...
The yield management system is integrated in a special designed module that is the...
Firms needs Business Intelligence systems to transfer useful and reliable information to...
The competitor price system is an integration of yield management system. we...
HClever-POS is simple, intuitive and very easy to use. Divided into 8 modules, here are these advantages:
Aid to the cohesion of the service :
HCLEVER-POS allows the service to take place in a better atmosphere between the members of the team. This system also permit the client to be served on time, to have the appointment times respected, and to avoid any misunderstanding between clients and employees of the establishment
Management partner:
HCLEVER-POS is not only a computer system that provides billing services sold and reports at the end of the day, but actually a management partner. Managers can have real-time access to the establishment’s performance. Cash management, billing, inventory management, reporting, loyalty point management, Business intelligence and Online Mailing System are the components of this solution that will help you maximize your profits.
Analysis partner
HCLEVER-POS will also become your analysis partner, thanks to a study of your performances in real time, but also by giving you recommendations concerning your profitability. HCLEVER-POS is a complete and one of the most easy to use management solution on the market. Our tool can become your digital partner for performance, and customer satisfaction. With the help of business operators, programmers, developers and many professionals, we implemented this solution that we continue to develop in order to be constantly on the cutting edge of technology.
La technologie hôtelière, les attentes des consommateurs et la culture qui...
Les hôtels comme toute autre entité, définissent leur...
La gestion de plusieurs hôtels reste toujours complexe pour les...
Il est désormais essentiel pour les hôteliers de choisir des moyens de...
Afin de faire face à la demande, aux coûts fixes, et au stock...
La mise à jour de la disponibilité et les tarifs de votre...
Chaque hôtel peut disposer d’un ou de plusieurs points de ventes (spa,...
Exploitées toutes les données mensuelles ou annuelle d’une...
Les hôteliers investissent énormément sur l’expérience...
Les hôteliers utilisent des systèmes de gestion Front-Office afin de...
As a hotelier for more thirty years, graduate from the Lausanne Hotel school and working with different hotel chains as Sofitel, Le Meridien, Radisson, Omni, Nikko, Ramada Plaza etc, I have been familiar with some PMS software (Fidelio, Opera, Hotix..) in the different hotels I worked. Lately I joined Swiss International Hotels & Resorts and I discover their HClever developped by Guermai Informatique from Marrakech, Morroco. Having quickly learned the basic tasks of this software, I found this HClever-PMS very simple and friendly in its usage. I found very easily all the various reports I needed every day with very detailed information giving me the possibility to check the accuracy of the transactions from Front Office for example, the daily segmentation of my guests with their revenue and ARR, the forecast of reservation, and also as the main page a comprehensive design with graph on yearly occupancies ( previous, actual ), arrivals and departures in % ,the room situation from the Housekeeping department, and a section on yield management giving the right price to use..... Furthermore the interface with the point of Sales help to collect all the sales of the hotel (easy also to update regularly when necessary) , and the interface with the module Back office ( salary, accounting and stores) give at the end a very unique and comprehensive software, all communicating beetween them. I will not hesitate to recommand this HClever-PMS software to any hotel owners looking for this type of software which is also very competitive on the market. Kind regards.
Bonjour, A la recherche d'un logiciel de Gestion hôtelière adapté à nos besoins, notre structure est tombé sur le logiciel Hclever qui, en termes de rapport qualité/prix était le mieux offrant sur le marché. Ce logiciel ERP répond parfaitement aux besoins d'une exploitation hôtelière, quelle que soit du reste, la taille de la structure. Simple et convivial, il fournit énormément de rapports qui aident à une bonne prise de décision. J'ai beaucoup apprécié la flexibilité et la réactivité de la Société GUERMAI INFORMATIQUE concepteur de ce magnifique logiciel que je recommande aux acquéreurs de budget moyen.
Bonjour , il y a long temps ou on cherche un système fiable et simple a manipuler comme HClever dont on trouve tous les rapports, statiques et les éditions nécessaires de tous les points de vente, cela nous permet de mieux interpréter notre gestion sur deux grands axes : 1/ le court terme : grâce au graphe et les taux journaliers fournie par hclever, nous avons réussie a dégagé un prix correspond au yeild management automatiquement et son complicité. 2/ le long terme : un rapport d'exploitation général qui se base sur le réel réalisé et le budget prévision né avec des déférents indicateur de performance et de rentabilité. Bref , on recommande ce logiciel qui mérite d'être au sein de chaque organisation ou chaque établissement hôtelière.
